Privacy Policy

This privacy policy applies to all personally identifiable information collected when you use the services of Tranquilite. It does not apply to linked websites not managed by Tranquilite or to personnel not involved in the management of Tranquilite.

• Personal Information : When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

• Device Information : We automatically collect certain information about your device when you visit our site, such as your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

• We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.

  • Log Files: Track actions occurring on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the site.

• Order Information: Information related to your order, including products purchased, order total, and payment method.

• Interactive Features: When you use interactive features such as service mailboxes and questionnaires, we retain the information you provide, including name, email address, contact information, and usage time.

• Server Logs: During normal browsing, our server records behaviors such as IP address, usage time, browser used, and browsing and click data for internal optimization purposes.

• Order Processing : To fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

• Communication : To communicate with you regarding your order and to

• Personalization : To personalize your shopping experience and to provide targeted advertising or marketing communications we believe may be of interest to you.

• Analytics : To analyze and improve our website's performance and customer experience.

• Internal Research : To conduct statistics and analysis on the collected data and publish the statistical data or explanatory text for internal research and optimization without involving specific individuals.

• Risk and Fraud Screening : To help us screen for potential risk and fraud, in particular, your IP address.

Only authorized personnel have access to your personal information. If third-party services are required, we ensure they comply with strict confidentiality obligations and necessary inspection procedures to safeguard your data. Our site is SSL certified and PCI compliant to ensure your data is securely transmitted and protected.

Our website may contain links to other websites. Our privacy policy does not apply to these linked websites. We encourage you to review the privacy policies of any linked websites you visit.

We do not provide, exchange, rent, or sell your personal information to other individuals, groups, private enterprises, or public agencies, except under legal obligation or with your written consent. Situations include legal requirements, protecting life or property, and compliance with government or academic research needs.

To provide the best service, we use cookies to enhance your browsing experience. You can manage cookie settings in your browser. Disabling cookies may affect the functionality of some website features.

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt-out of targeted advertising by:

• Facebook: Facebook Ad Settings 

• Google: Google Ad Settings

• Bing: Bing Ad Settings

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

We may revise this privacy policy as necessary. Any changes will be posted on this page. Please review this page periodically for updates.

If you have any questions about this privacy policy or our data practices, please email us at info@tranquilitecrystal.com

Tranquilite reserves the right to make the final decision on all matters related to this privacy policy.

Our crystals stand as a promise that everyone, including you, deserves the best. However, real change comes from within, and crystals only serve as your catalyst for transformation. The effect may not be instant, but we promise to be there every step of the way